Returns & Warranty Request
- Returns must be requested within 30 days of delivery.
- Change of mind and items ordered by mistake incur a 20% restocking fee plus postage costs.
- Shipping insurance premiums are non-refundable.
- For orders over $300 that received free shipping, the outbound freight cost will be deducted from any refund.
Your return request has been submitted
Your reference number: .
Thank you for completing the form. Our team will review your request and contact you with the next steps.
Please wait for approval before returning the item. Submitting this form does not confirm approval of a return or refund.
Once approved, print a copy of your completed return form and place it inside the parcel. Pack the item securely and retain your postage receipt and tracking number.
Any refund will be processed after the returned item has been received and inspected, unless advised otherwise.
Send returns to: Returns
Tuggerah Lakes
PO Box 264
Haberfield NSW 2045
Australia